UK - WEIGHT MANAGEMENT AS WEBSITE-SECTION HEADING IS A HEALTH CLAIM
UK
Jan 29, 2020
The name of a category under which food supplements are listed, in the given case âweight mangementâ, may constitute a health claim. Accordingly, all products within the category should have an individually applicable claim which relates to the general claim and meet the conditions for the use of health claims.
Major retailer of health and beauty products, Holland and Barett, included a range of food supplements under the category âweight managementâ on its website. The UK Advertising Standards Authority argued that the such categorization clearly identifies the function - beneficial effect - of the products and therefore may influence a consumerâs decision to purchase those products. As weight management can be considered a general health claim, all products catalogued under that section must have relation to this general claim and should have individual claims applicable to them that are based on generally accepted scientific evidence and well-understood by the average consumer. For the so called on-hold claims [claims which are registered with EFSA for evaluation but have not been authorized for use], they may provisionally be used provided the actually used claim has the same meaning as the registered claim, the conditions of use are observed and the claim is not misleading and can be substantiated.
Holland and Barett defended its case by invoking claims applicable to the products within the category. However, ASA did not follow as the chosen on-hold claims did not meet the requirement to have the same meaning as âweight managementâ for consumers or no evidence was submitted to support the claims. Only for a single product an authorized claim was available and it met the conditions of use. However, all products associated with the claim âweight managementâ should have a related health claim applicable to them and meet the conditions of use. Therefore, Holland and Barett should no longer use the header âweight managementâ for the food supplements shown in that section of its website.
Advertising Standards Agency, Ruling on HOLLAND & BARRETT RETAIL LIMITED t/a Holland & Barrett (04 December 2019) - link